Author:  Marnel Catlett

This article explains the process for stopping, starting or restarting the Cognition360 Windows Service in your environment.

Please note - All examples are based on our Demo data.  Any similarities are purely coincidental.


Instructions to start, stop or restart the C360 Service


TABLE OF CONTENTS


Step 1: Open up the Service App from the Console

  • In the Cortana search field or from the "Start" menu type in "Service"
  • Now click on the Services App


Step 2: Locate the "Cognition BIT Windows Data Service" and perform the desired action

  • Filter the "Name" Column and then locate the "Cognition BIT Windows Data Service"
  • To access the options, right click on this service.
  • If the service is running and you want to stop it, simply right click and Stop the service.  (Do not forget to restart it again)
  • If the service is running but you want to restart it, simply right click and Restart the service.  
  • If the service has stopped and you want to either start or restart it, simply right click and select either start or restart.  


  • You can also click on the Properties and make your selection from there.


Step 3: Final checks

  • It is really important to:
    • You guessed it - (Do not forget to restart the service again!)
    • Set the Startup type to a delayed start. 


For queries, please contact support@cognition360.com