Author:  Marnel Catlett

Info: If a customer comments about a ODBC connection that they pay for (ConnectWise Manage) and whether C360 relies on this to do the reporting, the answer is no.  We do not need this to access their data or deploy their reports.  If they don't use it then they can cancel this as we don't need it.


Does Cognition360 need you to maintain the CW Cloud Data Access Users subscription? 

This may show up on your CW Invoice as Billable Other Charges / CW Cloud Data Access Users


The answer is No.  Cognition360 does not need this subscription to ingest, deploy or maintain the reports. 


For queries, please contact support@cognition360.com