Author:  Marnel Catlett

Info:  This article explains how to access our articles and other support functionalities like logging a new ticket or checking the status of a ticket.

Please note - All images or report examples are based on our Demo data.  Any similarities are purely coincidental.


Step 1: Log In to the C360 Portal

Step 2: Navigate to the Support page

  • From the menu, Select Academy and then Support.

Step 4: The support page Content

  • The key elements* are highlighted below (*subject to change)

  • By clicking on any linked item, you will be able to access the content.
  • The same functionality of the support page exist within the articles.
    1. Search bar
    2. New Support Ticket
    3. Check Status.
    4. Article
    5. Related Articles

For queries, please contact